TERMS & CONDITIONS

ABOUT US 

 

Downton Interiors Limited (trading as Downton Interiors) is registered in England and Wales under company number 11819198.   

 

Our registered office is at Unit 8C, Bowburn South Industrial Estate, Durham DH6 5AD.  

 

Our VAT registration number is 316050836  

​ 

CONTRACT TERMS  

  

These Terms & Conditions of Sale apply to all goods and services supplied by Downton Interiors Limited (trading as Downton Interiors). Any orders placed are an offer to buy and no contract is in place until we have accepted your order and shipped your goods. Automated emails are a notification of receipt not a confirmation of acceptance. The contract is subject to your right of cancellation (see section below). By placing an order with us you are confirming you have read and agreed to these terms & conditions. Downton Interiors Limited (trading as Downton Interiors) retains ownership of all goods until they have been delivered to the recipient (either directly, or by leaving them in a safe place or with a trusted neighbour). Once your goods have been delivered, the risk of damage or loss for the delivery passes to the customer.  

  

DESCRIPTION AND PRICE OF GOODS  

​ 

We have taken every care to describe and show all items as accurately as possible. Despite this, slight variations in items may occur. We make every effort to display as accurately as possible the colours of the products that appear on our site. However, as the actual colours you see in the product images may depend on your monitor screen, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All product images are used with the permission of the originator and remain the copyright of the originator. This does not affect your statutory rights.   

​ 

If there is anything, which you do not understand, or if you wish to obtain further information, please contact our office using the Contact Us page of the website.  

​ 

Prices on the website are in Pound Sterling and include VAT.  

​ 

VAT is charged at the standard rate as laid out by the UK Government at the time of placing the order.    

​ 

Every effort is made to ensure the prices shown on the website are accurate at the time of placing an order. If an obvious error has been made, then we reserve the right to cancel the order for the incorrectly priced items and any monies paid will be returned immediately.  

​ 

Recommended Retail Prices are for your guidance only.  

  

PAYMENT  

  

Payment can be made by Credit/Debit card, Klarna, PayPal or bank transfer and shall be due before despatch of goods. All transactions will be in pounds sterling. We do not accept payments from non-UK credit card providers and banks.  

​ 

No goods will be despatched until payment has been made in full.  

  

DATA PROTECTION  

  

Downton Interiors Limited (trading as Downton Interiors) will take all reasonable precautions to keep the details of your order and payment secure. Under no circumstances will we supply any of your details to any third party.  

​ 

Unless we act negligently, we will not be liable for unauthorised access to information supplied by you. PAYMENT CARD DETAILS ARE NOT STORED BY US but by our payment providers. Consequently, none of your card details are stored on our website.   

​ 

Please view our Privacy Policy for full details.  

  

GOVERNING LAW AND JURISDICTION  

  

These terms of sale and the supply of the goods will be subject to English law and the English courts will have jurisdiction in respect of any dispute arising from the contract.