-This item includes FREE POSTAGE to any address within Mainland UK (excluding Scottish Highlands). Additional charges will apply for customers living in Scottish Highlands and Islands, Isle of Man, Isle of Wight, Northern Ireland and Channel Islands. So please contact us to confirm these charges before placing your order.
-Tracking information will be uploaded on to your eBay order on the day of dispatch so you can track your delivery.
-Please provide a mobile telephone number when placing your order as the courier will text a time slot on the day of delivery. If you are not going to be available at time of delivery please contact the courier directly to organise redelivery.
-We package our items very well and damages are extremely rare, however in the unfortunate event your item has experienced damage it is fully insured and we would provide a rapid replacement.
- You must report any damaged items to us within 48 hours of delivery to enable us to make a claim against the courier for damage in transit.
-Upon receipt, please open your packages very carefully and please do not dispose of any packaging. Only discard of the packaging once you are completely happy with the item.
-For larger, heavier items we use a pallet courier service to ensure a safer delivery. The courier will call you in advance to confirm delivery arrangements. Pallet deliveries are a kerbside service and you will therefore need to make arrangements to unwrap the pallet, check over all items before taking into your home.
-After you have placed your order, we will send you an eBay message with a document attached confirming details of the pallet delivery. Please read these documents carefully.